Privacy Policy

Please review this Privacy Policy carefully before using our Website. By accessing or using the Website, you agree to be bound by this Privacy Policy and consent to the collection, use, processing, and sharing of your information by Crosight (“we”, “us”, or “our”) as described herein.

Collection and Use of Personal Data

Personal data refers to any information that can be used to directly or indirectly identify you. This includes, but is not limited to, information such as your name, contact details, payment information, IP address, and device identifiers. Personal data does not include information that has been irreversibly anonymized or aggregated and cannot be used to identify you.

We collect and process personal data only to the extent necessary and in accordance with applicable laws and regulations.

Promoting Safety and Security

We process personal data in accordance with the principles of legality, legitimacy, transparency, and data minimization. We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

Personal data may be used to verify user accounts, process transactions, prevent fraud, investigate suspicious or unlawful activity, enforce our Terms and Conditions, and protect the security and integrity of our Website, business, and customers. Such processing is based on our legitimate interest in maintaining a safe and secure service environment.

What Personal Data We Collect

(i) Data You Provide to Us

We collect personal data that you voluntarily provide when you:

  • Create an account

  • Place an order or make a payment

  • Contact our customer support

  • Subscribe to newsletters or marketing communications

  • Participate in surveys, promotions, or online chat services

This may include your name, email address, phone number, billing address, shipping address, payment details (processed via third-party payment providers), and other information necessary to fulfill your order or provide services.

(ii) Data Collected Automatically

When you visit or interact with our Website, we may automatically collect certain information, including:

  • Device type and identifiers

  • IP address

  • Browser type and operating system

  • Usage data, diagnostic data, and access logs

  • Approximate location data derived from IP address

This information helps us improve Website performance, user experience, security, and marketing effectiveness.

How We Use Your Personal Data

We use personal data for the following purposes:

(i) Providing and Improving Our Services

To process orders, manage accounts, deliver products, provide customer support, conduct internal analysis, and improve our products, services, and Website functionality.

(ii) Communication

To communicate with you regarding your orders, account status, policy updates, and customer service inquiries. Subject to your consent, we may also send you promotional or marketing communications. You may opt out of marketing emails at any time by contacting us.

(iii) Marketing and Advertising

Subject to applicable law and your consent where required, we may use your information to personalize content, display targeted advertisements, evaluate campaign effectiveness, and collaborate with third-party advertising partners.

You may withdraw your consent at any time by contacting us.

Disclosure of Personal Data

We may share personal data with trusted third parties solely for the purpose of operating our business, including:

  • Payment processors

  • Logistics and shipping providers

  • IT service providers

Personal data will not be sold or shared with third parties for their own marketing purposes without your explicit consent.

Third-Party Websites

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of such third parties. We encourage you to review their privacy policies before providing any personal information.

Data Security and Retention

We implement reasonable security measures to protect personal data. Personal data will be retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Continued use of the Website after changes constitutes acceptance of the revised Privacy Policy. If you do not agree with the updated terms, please discontinue use of the Website.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact our customer support team: CrosightCS@outlook.com.